Privacy Policy

Welcome to Layter ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media scheduling platform and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

We collect information you provide when you:

• Create an account (name, email address, password)
• Update your profile information
• Connect social media accounts (access tokens, profile information)
• Upload content (images, videos, captions, scheduling information)
• Contact our support team
• Participate in surveys or provide feedback

1.2 Information We Collect Automatically

When you use our Service, we may automatically collect:

• Usage Data: How you interact with our platform, features used, time spent, and other statistics
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze usage

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Schedule and publish content to your connected social media accounts
• Generate AI-powered captions and recommendations using LayterVision™ technology
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents
• Comply with legal obligations and protect our rights

3. How We Share Your Information

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Hosting and Infrastructure: Supabase (data storage, authentication)
• Payment Processing: Stripe
• AI and Analytics: Google AI (Gemini 2.0 Flash for video analysis)
• Customer Support: Help desk and support services

3.2 Social Media Platforms

When you connect your social media accounts, we share information with those platforms in accordance with their privacy policies and your account settings.

4. Data Security & Deletion

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and testing
• Access controls and authentication procedures
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4.1 Data Deletion Requests

You have the right to request the deletion of your data. You can disconnect your social media accounts at any time from the dashboard, which will remove the associated access tokens from our database.

For Facebook and Instagram data, we provide a compliant Data Deletion Callback. If you remove our app from your Facebook settings, you can request a status of your data deletion via the provided confirmation code. To request full account deletion, please contact support or use the deletion option in your account settings.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@layter.io. We may need to verify your identity before processing your request.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.